I’ve been thinking a lot recently about all the stuff that happens outside of traditional enterprise applications. Enterprise software (ERP, CRM, etc) has become good at solving most of the structured work needs in organizations. But, many business problems today require work outside of enterprise applications. These ‘white space’ activities involve research, analysis , collaboration, …
CU’s Business Process Management Class
Thanks to Dr. Judy Scott and all the thoughtful University of Colorado students who participated in last night’s engaging class discussion around BPM. Good to know that BPM has grown into a graduate course with good critical thinking around the concepts and applicability. Here is a link to my presentation materials on the Business Value …
Forrester Waves Dynamic Case Management
“While BPM products tend to focus on repeatable, structured processes, case management applies to more dynamic, unstructured, ad hoc processes.” And so, a new wave is born in Q1 2011. Forrester now separates DCM from traditional BPM with a separate wave. The usual suspects make up most of the leaders. Some interesting up and comers …
Is Process Improvement Strategically Important?
What a great blog over at HBR. I agree with most everything Brad Power discusses. In a recent installment he tackles a question often overlooked. The title speaks for itself: When Is Process Improvement Strategically Important? He starts with the assertion that, “Process improvement programs that do not expressly target competitive advantage are doomed to …
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My Love – Hate of Android
I’m a long time BlackBerry user and recently switched to Android. My trackball died, the phone was scratched up, and BB did not offer with my carrier some of the love I wanted, so I looked for an alternative. First let me say I am disappointed that BB has been slow to keep up with …
Who’s your CPO?
Good to find out this morning that most organizations have already thought about and reached a conclusion similar to mine that process improvement is an operations responsibility. According to Forrester, only about 22% have process improvement report to IT:
Can Your CIO Also be the CPO
Interesting thoughts from Ann All of IT Business Edge on a topic I’ve been passionate about before: Is the CIO the Right Person to Champion Process Improvement? I support any movement toward process stewardship and appreciate Ann taking on this cause. No doubt, the CIO has a good high-level perspective and organizational clout and is …
SharePoint Research
Interesting current research on SharePoint from AIIM: SharePoint Strategies and Experience. Among other items of interest, Analysis on pg 19 shows 65% of users plan to add or have added on BPMS functionality and 30% plan to or have added Case functionality from 3rd party vendors.
What is BPM
As I work to prepare the agendas for the fall schedule of the Denver chapter of the Association of BPM Professionals (ABPMP), I thought it would be timely to step back and define BPM. First, let’s get the acronym expanded correctly. I still hear some say BPM is Business Process Modeling or Business Performance Management. …
Forrester: SharePoint, On Its Own, Isn’t Cut Out for BPM
This interesting article from CMSwire summarizes a new Forrester report titled SharePoint and BPM — Finding The Sweet Spot. They reach a similar conclusion as in my What is SharePoint post regarding using it for BPM or an application framework: that while SharePoint does a lot of things well, it becomes brittle when you try …
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Horizon Line Group 