Who’s your CPO?

Good to find out this morning that most organizations have already thought about and reached a conclusion similar to mine that process improvement is an operations responsibility. According to Forrester, only about 22% have process improvement report to IT:

Team Charters

If you need more than one person to get a project done, start with creation of a team charter. Charters document and communicate a team's purpose. The process of creating and maintaining the charter builds understanding of and broad commitment to that purpose.

Why Sign on the Dotted Line

Consulting organizations often require signoff on deliverables to ensure that the client acknowledges that contractual obligations are met. Across organizational lines, these signatures, serve mostly a legal purpose. I often wondered about the use of signoff on deliverables inside of an organization where there is no external relationship. I've seen some development shops average as …