As I work to prepare the agendas for the fall schedule of the Denver chapter of the Association of BPM Professionals (ABPMP), I thought it would be timely to step back and define BPM. First, let’s get the acronym expanded correctly. I still hear some say BPM is Business Process Modeling or Business Performance Management. …
The Process Center of Excellence
It is time for lean six sigma to grow beyond its focus on process improvement and deliver the reality of an agile enterprise. Capping a series of articles, I explore the organizational need for a Process Center of Excellence, how it would work and the agile results it would deliver.
When Lean Six Sigma Works
While titled So What is Lean Six Sigma, I think this article does one of the better jobs of pointing out the strengths and limitations of the practice.
Agile Development is so Old Fashioned
The functioning principles of Agile (and process improvement more broadly) can be found in lean manufacturing and six sigma. These concepts date back to just after World War II and include error proofing, eliminating waste, creating flow, adding customer value, and empowering workers. If you are interested in deeper understanding I suggest reading the above links and: …
Measuring Outputs Expanded
I talked at a high level in my Measure Outputs post about the types of measures that are useful. That post stated broadly that input measures do little to help improve, control or predict performance. In this post, I will expand on that concept to cover in more depth what types of measures focus on …
Team Charters
If you need more than one person to get a project done, start with creation of a team charter. Charters document and communicate a team's purpose. The process of creating and maintaining the charter builds understanding of and broad commitment to that purpose.
Eliminate Variability
Variability is the root of all evil in development and must be eliminated.
Horizon Line Group 