If you can be in Denver tomorrow, Feb 19 between 4:30pm and 6:00pm, please join us. We are meeting at: Oracle Building, Denver Tech Center 7700 Technology Way Denver, CO Guest Speaker: Steve Towers Moments of Truth, Making customer satisfaction work in your favor Steve Towers is the founder of the Business Process Group (www.bpgroup.org) …
The Value of Process Improvement
I will be presenting at the November ABPMP event in Denver this Thursday from 4:00p to 6:00p. The topic is Using Business Cases and ROI to Justify BPM. The content is based on my work with a BPM software vendor's sales team where we built an approach and model for them to deliver customized Business …