Leaders can reach their vision by adopting these 8 fundamental practices. They deliver the results to reach success. The StrategyOS works with these fundamentals by creating a process to execute them as part of your daily work. This super post overviews and links to detail posts on each practice. https://horizonlinegroup.com/2023/02/21/your-business-model-cheat-sheet/ https://horizonlinegroup.com/2023/02/21/be-great-at-people/ https://horizonlinegroup.com/2023/02/21/organize-around-themes/ https://horizonlinegroup.com/2023/02/20/keep-score/ https://horizonlinegroup.com/2016/10/20/the-strategic-planning-cycle/ https://horizonlinegroup.com/2022/12/14/great-strategies-are-built-one-rock-at-a-time/ …
Keep Score
A scorecard is the best way to ensure progress toward your vision. Completing rocks and action items and resolving issues is only valuable if it can eventually be measured on the score card that demonstrates results are achieved and you are working toward your Vision. Scorecards check the health of the business model by monitoring …
Know these Rules to Rule SaaS
I've been a fan of Joe York since first getting introduced to his SaaS Rules of Thumb mathematics a few years ago. Start with SaaS Metrics Rule-of-Thumb #1 and read all 10 rules. It gets a little deep, but be sure to at least come away with the concepts and relationships. These are must knows …
Different Metric Types Meet Different Needs
Enterprises should differentiate between different types of metrics and how they are used. Lagging, Leading and Diagnostic measures should be combined to ensure they are supporting long-term objectives while focusing on intermediate and daily activities that make a difference. As a quick reference consider the following table for getting the right mix: Type Definition Review …
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How Long Does it Take?
This post continues a series of blog posts on Measures by exploring Cycle Time. Cycle Time is one of my favorite measures. It is at the heart of Lean and forms a basis for improvement that is typically at the center of good customer experience and process agility. In my opinion, any process not tracking …
How Many?
When setting process measures, there are four key areas where I start: Volume Cycle Time Efficiency Quality I’ll be exploring these over a series of blog posts on Measures starting with this post on Volume. Volume seems like a simple measure. At its root, it is concerned with how many. Lets consider a simple a …
Measuring Outputs Expanded
I talked at a high level in my Measure Outputs post about the types of measures that are useful. That post stated broadly that input measures do little to help improve, control or predict performance. In this post, I will expand on that concept to cover in more depth what types of measures focus on …
Cycle Time as a Primary Measure
Mishkin Berteig has a great post up at his blog titled Measuring Process Improvements - Cycle Time. In it, he eloquently details why development teams should care about and manage cycle time. It complements nicely my First Law of Development and I encourage giving it a deep read.
Measure Outputs for Success
If you want to ensure success, forget input measures and focus on measuring outputs. Track deliverables completed. Measure quality. Track burn down. Ensure risks are being mitigated. Measure tangible impacts to ensure value is being delivered. Measure customer and stakeholder confidence and user satisfaction.