It’s Time to Include Mobile in Process Improvement

The ability to take work on the go is becoming increasingly popular for big and small businesses. And for good reason. Employees are demanding it while at the same time businesses are seeing benefit. With mobile enterprise solutions, workers can speed up daily operations and boost workplace productivity, regardless of their locations. Mobile applications help business promote efficiency to employees around the world. Some recent reports indicate the trend is hear to stay and growing:

• VentureBeat reported that mobile app usage increased 35 percent between 2011 and 2012 and that they plan to invest more in the years to come.
• Morgan Stanley survey of CIOs showed that 72 percent of company leaders purchased tablets for their employees in 2012 – a 19 percent increase from the previous year. Additionally, the percentage of survey respondents who said they would buy tablets for their work​ teams in the next 12 months increased from 64 to 75 percent between 2011 and 2012.
• Gartner predicts that by 2015, mobile application development projects targeting smartphones and tablets will outnumber native PC projects by a 4-to-1 ratio.
• Strategy Analytics’​ Global Mobile Enterprise Business Application Revenue Forecast 2011-2017 showed that revenue​ associated with mobile workers using enterprise business apps on smartphones and tablets is expected to nearly double between 2012 and 2017. The number of mobile employees using business apps and the number of programs available will also grow rapidly.

“The consumer mobile experience has taught mobile workers to expect, even demand, access to information and applications from anywhere using mobile devices,” Strategy Analytics spokesperson Mark Levitt said. “Mobile workers have moved beyond just mobile email and messaging to include other collaboration apps such as conferencing, productivity apps such as content authoring and business process apps.”

Mobile solutions are changing the way business operates. The trends clearly indicate it is more important than ever to add a mobile component to most business processes.