Deming's PDCA continuous improvement approach can be well applied to most goals or decisions in business: - Plan (an outcome) - Do (try best solution to solve root causes) - Check (is it working) - Act (scale solution if working) - repeat Fast cycles = fast improvement. As with many problem solving approaches, Plan is …
The ability to take work on the go is becoming increasingly popular for big and small businesses. And for good reason. Employees are demanding it while at the same time businesses are seeing benefit. With mobile enterprise solutions, workers can speed up daily operations and boost workplace productivity, regardless of their locations. Mobile applications help …
Continue reading "It’s Time to Include Mobile in Process Improvement"
What a great blog over at HBR. I agree with most everything Brad Power discusses. In a recent installment he tackles a question often overlooked. The title speaks for itself: When Is Process Improvement Strategically Important? He starts with the assertion that, “Process improvement programs that do not expressly target competitive advantage are doomed to …
Continue reading "Is Process Improvement Strategically Important?"
Good to find out this morning that most organizations have already thought about and reached a conclusion similar to mine that process improvement is an operations responsibility. According to Forrester, only about 22% have process improvement report to IT:
As I work to prepare the agendas for the fall schedule of the Denver chapter of the Association of BPM Professionals (ABPMP), I thought it would be timely to step back and define BPM. First, let’s get the acronym expanded correctly. I still hear some say BPM is Business Process Modeling or Business Performance Management. …
According to a recent Forrester presentation, Lean is the way to promote BPM. One statistic that surprised me from that is that Agile, while the most common method for delivering BPM initiatives, still comprises only 34% of the approaches. Also surprising is that 20% still rely on Waterfall. Forrester suggests all should use agile. I …
I recently updated my ROI Value calculator. I first discussed this calculator and the approach for quantifying value in the presentation linked to in Creating Value Stories. Since then, I’ve refined some of the categories and identified additional strategies for generating benefit from process improvements. Modifications bring the benefit strategies to 29 across the categories …
As I prepare today to create a training course that I will be presenting on how to demonstrate ROI on BPM projects, I found Tom Perry's post timely. In it, he applies lean concepts to creating presentations. Among his suggestions: Splitting large things up into small batches for focus Applying the “5 Whys” to drill …
OK, I couldn't stop laughing at Jon Miller's post taking a creative look at the 60 year history of Kanban. It is as instructive as it is funny. To get a flavor, here's an excerpt: Kanban Gains Superpowers Pokayoke has the power to prevent mistakes. Jiodka frees people to run machines intelligently, rather than be …
Dean Leffingwell has a great post up with the above title. His approach and conclusions fit well with my Laws of Development. I realize I’ve never summarized them on this blog, so I will do that in the future. In the mean time, here’s a summary from Dean’s great work which is very practical: He …
Continue reading "Ten Practices for Applying Lean Agile to Other Knowledge Work"
Horizon Line Group 