Is Process Improvement Strategically Important?

What a great blog over at HBR. I agree with most everything Brad Power discusses. In a recent installment he tackles a question often overlooked. The title speaks for itself:  When Is Process Improvement Strategically Important? He starts with the assertion that, “Process improvement programs that do not expressly target competitive advantage are doomed to …

Who’s your CPO?

Good to find out this morning that most organizations have already thought about and reached a conclusion similar to mine that process improvement is an operations responsibility. According to Forrester, only about 22% have process improvement report to IT:

SharePoint Research

Interesting current research on SharePoint from AIIM: SharePoint Strategies and Experience. Among other items of interest, Analysis on pg 19 shows 65% of users plan to add or have added on BPMS functionality and 30% plan to or have added Case functionality from 3rd party vendors.

What is BPM

As I work to prepare the agendas for the fall schedule of the Denver chapter of the Association of BPM Professionals (ABPMP), I thought it would be timely to step back and define BPM. First, let’s get the acronym expanded correctly. I still hear some say BPM is Business Process Modeling or Business Performance Management. …

Forrester: SharePoint, On Its Own, Isn’t Cut Out for BPM

This interesting article from CMSwire summarizes a new Forrester report titled SharePoint and BPM — Finding The Sweet Spot. They reach a similar conclusion as in my What is SharePoint post regarding using it for BPM or an application framework: that while SharePoint does a lot of things well, it becomes brittle when you try …