As part of a growing trend from multiple fronts to extend BPM technologies beyond their traditional uses, Gartner recently released a magic quadrant evaluating Intelligent BPMS. Incorporating, social, analytics, complex event processing, and mobile has allowed these tools to deliver a new level of potential and value creation capabilities. Whether the trend is labeled “Dynamic,” “Adaptive,” “Intelligent,” or something else, organizations that have already captured the majority of the benefits from traditional BPM technologies will see additional value from deploying this new breed of integrated technologies into their business processes.
Thinking about White Space
I’ve been thinking a lot recently about all the stuff that happens outside of traditional enterprise applications. Enterprise software (ERP, CRM, etc) has become good at solving most of the structured work needs in organizations. But, many business problems today require work outside of enterprise applications. These ‘white space’ activities involve research, analysis , collaboration, …
CU’s Business Process Management Class
Thanks to Dr. Judy Scott and all the thoughtful University of Colorado students who participated in last night’s engaging class discussion around BPM. Good to know that BPM has grown into a graduate course with good critical thinking around the concepts and applicability. Here is a link to my presentation materials on the Business Value …
Forrester Waves Dynamic Case Management
“While BPM products tend to focus on repeatable, structured processes, case management applies to more dynamic, unstructured, ad hoc processes.” And so, a new wave is born in Q1 2011. Forrester now separates DCM from traditional BPM with a separate wave. The usual suspects make up most of the leaders. Some interesting up and comers …
Who’s your CPO?
Good to find out this morning that most organizations have already thought about and reached a conclusion similar to mine that process improvement is an operations responsibility. According to Forrester, only about 22% have process improvement report to IT:
What is BPM
As I work to prepare the agendas for the fall schedule of the Denver chapter of the Association of BPM Professionals (ABPMP), I thought it would be timely to step back and define BPM. First, let’s get the acronym expanded correctly. I still hear some say BPM is Business Process Modeling or Business Performance Management. …
Forrester: SharePoint, On Its Own, Isn’t Cut Out for BPM
This interesting article from CMSwire summarizes a new Forrester report titled SharePoint and BPM — Finding The Sweet Spot. They reach a similar conclusion as in my What is SharePoint post regarding using it for BPM or an application framework: that while SharePoint does a lot of things well, it becomes brittle when you try …
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Who are the Cool BPM Vendors?
Since they knew you wanted to know, Gartner is just out with their list of Cool BPM vendors. These are vendors that are innovative, interesting, and have or will have a business impact on the future of IT. Interestingly, none of the established players make the list. Who did? This from CMS wire: BizAgi, based …
Business Value of BPM
Many thanks to the students of the University of Colorado, Denver Business School's class on Business Process Management for an engaging discussion yesterday. I am glad to see that there are now college classes focused on BPM. I hope that I was able to share some experiences about how to build business cases that justify …
Gartner Reveals Five BPM Predictions
With Gartner kicking off its Business Process Management Summit yesterday in Vegas, I thought this article on their predictions for BPM in 2010 and beyond would be appropriate. To summarize, five of the key predictions for BPM are: By 2012, 20 per cent of customer-facing processes will be knowledge-adaptable and assembled just in time to …
Horizon Line Group 