Gartner Reveals Five BPM Predictions

With Gartner kicking off its Business Process Management Summit yesterday in Vegas, I thought this article on their predictions for BPM in 2010 and beyond would be appropriate. To summarize, five of the key predictions for BPM are:

  1. By 2012, 20 per cent of customer-facing processes will be knowledge-adaptable and assembled just in time to meet the demands and preferences of each customer, assisted by BPM technologies.
  2. By 2013, dynamic BPM will be an imperative for companies seeking process efficiencies in increasingly chaotic environments.
  3. Through 2014, the act of composition will be a stronger opportunity to deliver value from software than the act of development.
  4. By 2014, business process networks (BPNs) will underpin 35 per cent of new multienterprise integration projects.
  5. By 2014, 40 per cent of business managers and knowledge workers in Global 2000 enterprises will use comprehensive business process models to support their daily work, up from 6 per cent in 2009.

These  got me excited, but left me wondering why adoption over the next 4 years is still predicted to be so low. Only 20% use BPM technologies? 35% use BPN, 40% use process models? OK, so the 20% is for adaptable processes that that “self-adjust based on the sensing of patterns” – pretty cutting edge stuff. And, while model usage will still be less than 50% in 2014, that’s almost 90% growth every year for the next 4 years. OK, I’m still excited.

Buried in #5 is the recommendation to “accelerate skill development by implementing a business process competency centre.” They must have heard me.

And, in case your wondering what’s a BPN, Wikipedia has a pretty good definition (I hope Gartner is not referring to VAN’s.) Check out the full Gartner article for more substance.

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