Many thanks to the students of the University of Colorado, Denver Business School's class on Business Process Management for an engaging discussion yesterday. I am glad to see that there are now college classes focused on BPM. I hope that I was able to share some experiences about how to build business cases that justify …
Gartner Reveals Five BPM Predictions
With Gartner kicking off its Business Process Management Summit yesterday in Vegas, I thought this article on their predictions for BPM in 2010 and beyond would be appropriate. To summarize, five of the key predictions for BPM are: By 2012, 20 per cent of customer-facing processes will be knowledge-adaptable and assembled just in time to …
Lean BPM
According to a recent Forrester presentation, Lean is the way to promote BPM. One statistic that surprised me from that is that Agile, while the most common method for delivering BPM initiatives, still comprises only 34% of the approaches. Also surprising is that 20% still rely on Waterfall. Forrester suggests all should use agile. I …
Business Process as a Service
Despite my assumption that cloud computing will take some time for larger companies to adopt, I do believe we are eventually heading there. But can BPaaS replace BPMS's? David Lampers has an interesting take on the idea that allows for a business process ecosystem built around cloud-based business processes. Still a few years out, but …
Don’t make Resolutions – Plan the New Year
I am deep into my annual planning process for the New Year. I just reviewed a post from Chris Guillebeau over at the ANOC blog that lays out his process for year-end planning. In short, he advises the following steps: Step 1: Review the Previous Year Step 2: Outline Goals and Overall Focus for Next …
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ROI Calculator Defines Business Value
I recently updated my ROI Value calculator. I first discussed this calculator and the approach for quantifying value in the presentation linked to in Creating Value Stories. Since then, I’ve refined some of the categories and identified additional strategies for generating benefit from process improvements. Modifications bring the benefit strategies to 29 across the categories …
ROI-ify Sales
I am off to Dallas again this week to help with a software sales ROI presentation to the executive team. I was browsing some other ROI sites and found Glenn Clowney's articles particularly interesting. His articles on the topic are right in line with my experience. Among his findings: 81% of buyers expect vendors to …
BPM Adoption Helping Fight Downturn
I love the recent article by this title on CBR online. It quotes Gartner's Michele Cantara as saying that companies who are prepared to ramp up their BPM investments now will be better poised for growth when the economy recovers. A recent Gartner surveys show spending on BPM is expected to increase by 5% more …
What Cloud Computing do You Use?
My brother sent me an email the other day asking the above question. As I thought about my reply, I really did not know how to answer him. I think he was asking where I host my business web site, but I use the cloud for such a variety of things today and the offerings …
Does the Cloud Role?
Cloud computing has been held up as the next great leap organizations should take. Yet, I see few using these offerings for other than standard applications, pre-built features and some non-critical and departmental applications. Customized enterprise applications and those that offer competitive advantage are rarely built in the cloud today. The draw of the cloud …
Horizon Line Group 