Does the Cloud Role?

Cloud computing has been held up as the next great leap organizations should take. Yet, I see few using these offerings for other than standard applications, pre-built features and some non-critical and departmental applications.  Customized enterprise applications and those that offer competitive advantage are rarely built in the cloud today. The draw of the cloud …

The Process Center of Excellence

It is time for lean six sigma to grow beyond its focus on process improvement and deliver the reality of an agile enterprise. Capping a series of articles, I explore the organizational need for a Process Center of Excellence, how it would work and the agile results it would deliver.

Do You Need BPM?

Business Process Management (BPM) application suites push the power of design, execution and improvement of processes toward business users.  You've invested a bunch of time, energy and money on your enterprise systems over the years. As soon as those implementations were complete, perhaps even before, something changed in your business. Immediately, the systems you put …