Many thanks to the students of the University of Colorado, Denver Business School's class on Business Process Management for an engaging discussion yesterday. I am glad to see that there are now college classes focused on BPM. I hope that I was able to share some experiences about how to build business cases that justify …
ROI Calculator Defines Business Value
I recently updated my ROI Value calculator. I first discussed this calculator and the approach for quantifying value in the presentation linked to in Creating Value Stories. Since then, I’ve refined some of the categories and identified additional strategies for generating benefit from process improvements. Modifications bring the benefit strategies to 29 across the categories …
ROI-ify Sales
I am off to Dallas again this week to help with a software sales ROI presentation to the executive team. I was browsing some other ROI sites and found Glenn Clowney's articles particularly interesting. His articles on the topic are right in line with my experience. Among his findings: 81% of buyers expect vendors to …
BPM Adoption Helping Fight Downturn
I love the recent article by this title on CBR online. It quotes Gartner's Michele Cantara as saying that companies who are prepared to ramp up their BPM investments now will be better poised for growth when the economy recovers. A recent Gartner surveys show spending on BPM is expected to increase by 5% more …
Does the Cloud Role?
Cloud computing has been held up as the next great leap organizations should take. Yet, I see few using these offerings for other than standard applications, pre-built features and some non-critical and departmental applications. Customized enterprise applications and those that offer competitive advantage are rarely built in the cloud today. The draw of the cloud …
Invest in Growth, Savings or Risk Reduction?
ABPMP Denver put on a great panel discussion on Tuesday evening on the topic of the state of project work in the current economy. First thanks to the great panelists for sharing a collective generation of great insight: Bill Gilbert, EVP and COO, Statera; Donald Davidoff, Group VP Strategic Systems, Archstone; and David Neitz, VP …
Continue reading "Invest in Growth, Savings or Risk Reduction?"
The Process Center of Excellence
It is time for lean six sigma to grow beyond its focus on process improvement and deliver the reality of an agile enterprise. Capping a series of articles, I explore the organizational need for a Process Center of Excellence, how it would work and the agile results it would deliver.
Growing Centers of Excellence
Continuing a series of posts addressing some of the lessons and take aways from recent experience in establishing Centers of Excellence. I believe different enterprises are at different levels of sophistication in their use of centers of excellence (CoEs) and view them at different levels of strategic importance. Organizational Maturity Models are a good approximation …
What is a Center of Excellence
Continuing a series of posts addressing some of the lessons and take aways from recent experience in establishing Centers of Excellence. I've never really liked the term. Sounds so haughty. I prefer 'Competency or Capability Center' or pick any another term you like. But, 'Center of Excellence' seems to be what has stuck in the …
Product Personality
There is a great post up yesterday from Rohit Bhargava, author of Personality Not Included: Why Companies Lose Their Authenticity And How Great Brands Get it Back. In it, he talks about Brand Personality. I mentioned in Tell Me a Story, that I think product managers and owners would do good to give their products …
Horizon Line Group 