With Gartner kicking off its Business Process Management Summit yesterday in Vegas, I thought this article on their predictions for BPM in 2010 and beyond would be appropriate. To summarize, five of the key predictions for BPM are: By 2012, 20 per cent of customer-facing processes will be knowledge-adaptable and assembled just in time to …
Lean BPM
According to a recent Forrester presentation, Lean is the way to promote BPM. One statistic that surprised me from that is that Agile, while the most common method for delivering BPM initiatives, still comprises only 34% of the approaches. Also surprising is that 20% still rely on Waterfall. Forrester suggests all should use agile. I …
Business Process as a Service
Despite my assumption that cloud computing will take some time for larger companies to adopt, I do believe we are eventually heading there. But can BPaaS replace BPMS's? David Lampers has an interesting take on the idea that allows for a business process ecosystem built around cloud-based business processes. Still a few years out, but …
ROI Calculator Defines Business Value
I recently updated my ROI Value calculator. I first discussed this calculator and the approach for quantifying value in the presentation linked to in Creating Value Stories. Since then, I’ve refined some of the categories and identified additional strategies for generating benefit from process improvements. Modifications bring the benefit strategies to 29 across the categories …
BPM Adoption Helping Fight Downturn
I love the recent article by this title on CBR online. It quotes Gartner's Michele Cantara as saying that companies who are prepared to ramp up their BPM investments now will be better poised for growth when the economy recovers. A recent Gartner surveys show spending on BPM is expected to increase by 5% more …
The Value of Process Improvement
I will be presenting at the November ABPMP event in Denver this Thursday from 4:00p to 6:00p. The topic is Using Business Cases and ROI to Justify BPM. The content is based on my work with a BPM software vendor's sales team where we built an approach and model for them to deliver customized Business …
Horizon Line Group 