Thanks to Dr. Judy Scott and all the thoughtful University of Colorado students who participated in last night’s engaging class discussion around BPM. Good to know that BPM has grown into a graduate course with good critical thinking around the concepts and applicability. Here is a link to my presentation materials on the Business Value …
Business Value of BPM
Many thanks to the students of the University of Colorado, Denver Business School's class on Business Process Management for an engaging discussion yesterday. I am glad to see that there are now college classes focused on BPM. I hope that I was able to share some experiences about how to build business cases that justify …
ROI Calculator Defines Business Value
I recently updated my ROI Value calculator. I first discussed this calculator and the approach for quantifying value in the presentation linked to in Creating Value Stories. Since then, I’ve refined some of the categories and identified additional strategies for generating benefit from process improvements. Modifications bring the benefit strategies to 29 across the categories …
ROI-ify Sales
I am off to Dallas again this week to help with a software sales ROI presentation to the executive team. I was browsing some other ROI sites and found Glenn Clowney's articles particularly interesting. His articles on the topic are right in line with my experience. Among his findings: 81% of buyers expect vendors to …
BPM Adoption Helping Fight Downturn
I love the recent article by this title on CBR online. It quotes Gartner's Michele Cantara as saying that companies who are prepared to ramp up their BPM investments now will be better poised for growth when the economy recovers. A recent Gartner surveys show spending on BPM is expected to increase by 5% more …
Do You Need BPM?
Business Process Management (BPM) application suites push the power of design, execution and improvement of processes toward business users. You've invested a bunch of time, energy and money on your enterprise systems over the years. As soon as those implementations were complete, perhaps even before, something changed in your business. Immediately, the systems you put …